Faq

At Suequiste LLC, we offer a variety of handcrafted and custom-made items, including tumblers, glass tumblers with straws & lids, mugs, cups, t-shirts, bags, and handmade jewelry like beaded earrings, bracelets, and necklaces. Each item is made with love and attention to detail.

Yes, every product is handcrafted by the owner. We take pride in offering unique, made-with-love pieces that stand out from mass-produced goods.

Absolutely! Custom orders are welcomed and encouraged. You can personalize names, colors, quotes, or specific styles. Just contact us via the website or social media to discuss your ideas.

You can place an order directly through our website [suequisite.com] or by messaging us on our social media platforms. Once we receive your request, we’ll confirm your order details and timeline.

We accept major payment methods including credit/debit cards, PayPal, and other secure online options. Full payment is required before custom orders are processed.

Yes! We’re based in Brooklyn, NY, and offer local pickup or delivery in the NYC area. Shipping is also available for customers outside NYC.

Processing time for custom orders typically takes 5–10 business days, depending on the item and complexity. Ready-to-ship items are processed faster.

Yes, we ship nationwide. Shipping fees may vary based on your location and package size.

We pack all items with great care, but if something arrives damaged, please contact us within 48 hours with photos. We’ll resolve the issue with a replacement or store credit.

Due to the handmade and custom nature of our products, we do not accept returns or exchanges. However, if there is a problem with your order, please contact us and we’ll do our best to help.

Need assistance? Our support team is here for you 24/7

Need help with your order or a product? Our friendly support team is available 24/7 to assist you anytime, anywhere.

Subscribe to the updates! Save 20% on your order.